Standard and express delivery options across the UK. Next working day dispatch services available on orders placed before 3:00 PM.
We despatch the vast majority of eligible orders the same working day when placed before the cutoff time shown below. All delivery charges are calculated at checkout.
| Service | Weight / Packaging | Cost (ex VAT) |
|---|---|---|
| Next Day | 1 Box (up to 25Kg) | £15.00 |
| 2 Boxes (up to 50Kg) | £24.00 | |
| 3 Boxes (up to 75Kg) | £33.00 | |
| 4 Boxes (up to 100Kg) | £42.00 | |
| Pallet (100Kg+) *Customer requires offload facilities (i.e. FLT) |
£57.50 | |
| Next Day AM | 1 Box (up to 25Kg) by 10:30 AM | £33.50 |
| Pallet (AM by 12:00) | £90.00 |
Delivery times are estimates and commence from the date of despatch, not the date of order. Deliveries are made Monday to Friday only (excluding public holidays).
Deliveries to the following areas may take 2–3 working days and may attract a surcharge of £4.95–£12.95 depending on the destination and parcel weight:
Next day and pre-12:00 express services are not available to all postcodes in these areas. If a surcharge applies, we will contact you before processing your order.
Items exceeding 30 kg or requiring pallet delivery may incur additional carriage charges. This typically applies to:
We will contact you before despatch if supplementary charges apply. All pallet deliveries are kerbside only unless prior arrangements have been made for fork-lift or tail-lift access.
If you require delivery to a specific location on site (e.g. loading bay, workshop floor), please advise us at the time of ordering so we can arrange appropriate transport.
A signature is required on all deliveries. By signing for a delivery, you are acknowledging receipt of the Goods in the quantity stated on the delivery note.
Please inspect all packages upon delivery. If you notice any visible damage to the outer packaging:
Failure to report damage within 48 hours may affect our ability to process a claim with the carrier on your behalf.
Risk in the Goods passes to the Customer upon delivery. Once the Goods have been delivered to the address specified in your order (or collected by you or your appointed carrier), you are responsible for the Goods, including any loss or damage.
Ownership (title) of the Goods does not pass to the Customer until payment has been received in full. Until title passes, you hold the Goods as bailee for the Company.
For full details, see clause 6 of our Terms & Conditions.
We ship to the Republic of Ireland, mainland Europe, and selected worldwide destinations. International orders are quoted individually.
Please contact our sales team or email info@ukvalvesdirect.co.uk with your requirements and delivery address for a bespoke quotation.
All international shipments are subject to local import duties, taxes, and customs clearance fees, which are the responsibility of the buyer.
A despatch confirmation email with tracking details is sent once your order leaves our Willenhall depot. Most orders have tracking available within 1–2 hours of despatch.
If you have not received tracking information within 24 hours of your expected despatch date, please contact us:
info@ukvalvesdirect.co.uk
info@ukvalvesdirect.co.uk
If delivery cannot be made (e.g. no one available to sign), the carrier will typically:
After three failed delivery attempts, the Goods will be returned to our Willenhall depot. Re-delivery charges may apply.
Our team is available Monday to Friday, 8:00 AM – 5:30 PM to assist with delivery queries:
info@ukvalvesdirect.co.uk
info@ukvalvesdirect.co.uk